Privacy Policy
Last updated: November 5, 2025
This Privacy Policy describes how MaliBow (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from malibow.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as outlined below.
The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect the Services and our users.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details – name, address, phone number, and email.
Order information – name, billing address, shipping address, payment confirmation, email, and phone number.
Account information – username, password, security questions, and other account security details.
Customer support information – details you provide when contacting us or communicating through the Services.
Some features may require you to provide specific information. Choosing not to do so may limit your ability to use certain features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services ("Usage Data").
This may include data such as:
Device type, browser type, and operating system
IP address and general location
Information about your network connection
How you interact with our Site (pages viewed, time spent, etc.)
We use cookies, pixels, and similar technologies (“Cookies”) to facilitate this collection. For details, see the Cookies section below.
Information from Third Parties
We may obtain information about you from third parties, including:
Service providers and vendors who help us operate the Site (e.g., Shopify).
Payment processors who collect and process payment information to fulfill your orders.
Advertising or analytics partners who help us understand user behavior or show relevant ads.
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for purposes such as:
Providing Products and Services: processing payments, fulfilling orders, arranging shipping, managing accounts, and handling returns/exchanges.
Marketing and Advertising: sending promotional communications via email, SMS, or showing targeted advertisements.
Security and Fraud Prevention: detecting and preventing fraudulent or malicious activity.
Customer Support & Service Improvement: responding to inquiries and improving user experience.
Cookies
Like most websites, we use Cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve functionality.
For details about the cookies related to our store powered by Shopify, please refer to Shopify’s Cookie Policy.
You can adjust your browser settings to refuse or delete cookies, but this may affect how our Site functions.
How We Disclose Personal Information
We may share your information in the following circumstances:
Service Providers: such as payment processors, logistics partners, and customer support tools.
Business and Marketing Partners: to help advertise or promote our products.
Affiliates: for internal business operations.
Legal Compliance: to comply with laws or respond to lawful requests.
We do not sell or disclose sensitive personal information without your explicit consent.
Third-Party Links
Our Site may include links to external websites or services. We are not responsible for the privacy or security of such websites. Please review their policies before providing any personal information.
Children’s Data
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect information from minors.
If you believe a minor has shared personal data with us, please contact us to request its removal.
Security and Retention
We implement appropriate technical and organizational measures to safeguard your information.
However, no method of transmission or storage is 100% secure.
We retain your data only as long as necessary to provide our Services, meet legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Access / Know: Request a copy of the information we hold about you.
Delete: Request deletion of your personal information.
Correct: Request corrections to inaccurate information.
Opt-Out: Unsubscribe from marketing communications at any time by using the “unsubscribe” link or contacting us directly.
You can exercise these rights by contacting us at tomer@ecom.blue.
We may ask you to verify your identity before fulfilling your request.
Complaints
If you have concerns about how we process your data, please contact us at tomer@ecom.blue.
If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
International Users
Your personal data may be transferred and processed outside your home country.
If you reside in the EEA or UK, we rely on lawful transfer mechanisms such as Standard Contractual Clauses for such transfers.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
📧 Email: tomer@ecom.blue
🌐 Website: malibow.com